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Knowledge base
Frequently Asked Questions (FAQs)
General Questions
5
Are the digital codes you sell legal?
Where can I find my code?
How do I download my game?
How do I activate my digital code?
How can I request a refund for my purchase?
Order Status & Their Meanings
6
What Does "Order Status: Created" Mean?
What Does "Order Status: Processing" Mean?
What Does "Order Status: Fraud Check" Mean?
What Does "Order Status: Finished" Mean?
What Does "Order Status: Cancelled" Mean?
View all 6
Order & Payment
7
How long will it take to receive my code?
Why are your digital codes cheaper than other sites?
What console or platform is my digital code compatible with?
My code is invalid or not working—what should I do?
My Gift Card and/or Subscription code is ‘region-locked.’ How do I fix this?
View all 7
Refunds & Fees
3
How long does the refund process take?
Why is there a €2.50 refund fee?
I accidentally bought the wrong product. Can I replace it or get a refund?
Account & Verification
4
Do I need to create an account to place an order?
What can I do if I fail the verification process?
Why do we require KYC (Know Your Customer) verification?
How to Create a Shop User Account?
Shopping & Cart Management
2
How can I remove a product from my cart?
Why can't I see my code even though the status shows as "Finished"?
Security & Trust
1
How can I trust your website?
Troubleshooting Purchased Code Issues
2
I'm having an issue with my purchased code. How can I fix it?
My code is showing as Invalid, Used, Region Lock, Revoked, Incorrect Product, or Inactive. How can I fix this?
Activation & Redemption Manual
Gaming
55
How to Redeem Your PlayStation Gift Card
How to Redeem Your PlayStation Subscription
How to Redeem Your PlayStation Plus Premium Code
How to Redeem Your PlayStation Game Code
How to Redeem Your Xbox Game Pass Core Code
View all 55
Shopping GiftCards
19
How to Redeem an Apple App Store & iTunes Gift Card
How to Redeem an Apple Store Gift Card
How to Redeem a Google Play Gift Card
How to Redeem an Amazon Gift Card
How to Redeem a Microsoft Gift Card
View all 19
Streaming Gift Card
10
How to Redeem a Discord Subscription Code
How to Redeem a Netflix Gift Card
How to Redeem a Spotify Gift Card
How to Redeem a Hulu Gift Card
How to Redeem a Crunchyroll Gift Card
View all 10
Mobile Top Up
6
How to redeem an E-Plus prepaid credit voucher
How to redeem an O2 Loop Direct Top-Up
How to redeem a Deutsche Telekom (Telekom) prepaid top-up voucher
How To redeem a Vodafone Top-Up
How to redeem a Congstar top-up
View all 6
Food
6
How to Redeem a Starbucks Gift Card
How to redeem a Just Eat Gift Card
How to redeem a Deliveroo Gift Card
How to Redeem a DoorDash Gift Card
How to Redeem a Domino's Pizza Gift Card
View all 6
Lifestyle & Travel
6
How to redeem a Tinder Subscription
How to Redeem an Uber Gift Card
How to Redeem an Airbnb Gift Card
How to Redeem a Lyft Gift Card
How to redeem an OnlyFans Gift Card through Rewarble.com
View all 6
Prepaid Payment Cards
5
How To redeem a JetonCash Card
How To redeem a Flexepin Gift Card
How To redeem a CASHlib Gift Card
How to redeem a MiFinity eVoucher code
How To redeem an AstroPay Gift Card Voucher
Cryptocurrency
4
How To redeem a Binance Gift Card
How To redeem your Crypto Voucher Bitcoin gift card
How To redeem your Gift Me Crypto voucher
How To redeem a Bitnovo Gift Card
eSIM & Data
6
How to Redeem & Activate an eSIM & Data Bundle – Turkey
How to Redeem and Activate an eSIM & Data Bundle in the United Kingdom
How to Redeem and Activate an eSIM & Data Bundle in the United States
How to Redeem and Activate an eSIM & Data Bundle in the United Arab Emirates (UAE)
How to Redeem and Activate an eSIM & Data Bundle in Asia
View all 6
Microsoft Office
16
How to Redeem and Activate Microsoft Office 365 Personal
How to Redeem and Activate Microsoft Office 365 Family
How to Download, Install, and Activate Microsoft Office 2024 Professional Plus
How to Download, Install, and Activate Microsoft Office 2024 Standard
How to Download, Install, and Activate Microsoft Project 2024 Professional
View all 16
PC Operating System
8
How to Download, Install, and Activate Windows 11 Home
How to Download, Install, and Activate Windows 11 Pro
How to Download, Install, and Activate Windows 10 Pro (Online Retail Version)
How to Download, Install, and Activate Windows 10 Pro
How to Download, Install, and Activate Windows 10 Home
View all 8
VPN
7
How to Redeem and Activate a Surfshark VPN Subscription Code
How to Redeem and Activate a Surfshark VPN Trial Subscription Code
How to Redeem and Activate an Avast SecureLine VPN 2024 Subscription Code
How to Redeem and Activate an Avast SecureLine VPN Subscription Code
How to Redeem and Activate an Avast SecureLine VPN 2021 Subscription Code
View all 7
Antivirus
8
How to Redeem and Activate a McAfee Total Protection Subscription Code
How to Redeem and Activate a McAfee Internet Security Subscription Code
How to Redeem and Activate a McAfee LiveSafe Subscription Code
How to Redeem and Activate a Norton Security Deluxe Multi-Device 2017 Subscription Code
How to Redeem and Activate a Norton 360 1-Year Subscription Code
View all 8