To redeem an AstroPay Gift Card Voucher, you can utilize it directly on participating merchant websites or add its value to your AstroPay account for broader use. Here's how:


Option 1: Use the Voucher Directly on Merchant Websites

  1. Select a Participating Merchant: Visit a website that accepts AstroPay as a payment method. You can find a list of such merchants on the AstroPay website.
  2. Add Items to Your Cart: Choose the products or services you wish to purchase and proceed to the checkout page.
  3. Choose AstroPay as the Payment Method: At checkout, select AstroPay from the list of available payment options.
  4. Enter Your Voucher Details: Provide the 16-digit code from your AstroPay voucher when prompted.
  5. Confirm the Payment: Review your order details and confirm the transaction. The purchase amount will be deducted from your voucher balance.


Option 2: Add the Voucher Balance to Your AstroPay Account

  1. Log In to Your AstroPay Account: Visit the AstroPay website and log in to your account.
  2. Navigate to the 'Money' Section: After logging in, go to the 'Money' section and select 'Vouchers'.
  3. Redeem the Voucher: Click on 'Withdraw', enter your 16-digit voucher code, and confirm. The voucher amount will be added to your AstroPay balance.
  4. Use Your AstroPay Balance: With funds in your AstroPay account, you can make purchases at any merchant that accepts AstroPay or use other services offered by AstroPay.


Important Notes:

  • Voucher Validity: AstroPay vouchers are typically valid for 12 months from the date of purchase. Ensure you redeem them within this period to avoid expiration.
  • Currency Matching: Ensure the currency of your AstroPay voucher matches the currency of the merchant or your AstroPay account to prevent any issues during redemption.
  • Security: Treat your AstroPay voucher code like cash. Do not share it with unauthorized individuals to prevent unauthorized use.