To redeem a Congstar top-up and add credit to your prepaid mobile account in Germany, you have several convenient options:
Method 1: Redeem via USSD Code (Direct Dialing)
- Dial*101*<Top-Up-Code># on your Congstar mobile phone.
- Replace <Top-Up-Code> with your actual 13-digit top-up code.
- Press the call button and wait for confirmation.
- Your prepaid account will be credited with the voucher amount.
Example: If your top-up code is 1234567890123, dial *101*1234567890123# and press call.
Method 2: Redeem via Customer Service Hotline
- Call 22011 from your Congstar mobile phone (free of charge).
- Follow the voice prompts to enter your 13-digit top-up code.
- Your account will be credited accordingly.
Method 3: Redeem via Congstar Website
- Log in to your meincongstar account.
- Navigate to the top-up section.
- Enter your top-up code and confirm the transaction.
Method 4: Redeem via Congstar App
- Download and open the Congstar App.
- Log in to your Congstar account.
- Navigate to the top-up section.
- Enter your top-up code and confirm the transaction.
How to Check Your Congstar Balance
- Dial *100# from your Congstar mobile and press the call button.
Important Notes:
- Ensure your top-up code is valid and has not expired.