E-Plus was a mobile telecommunications provider in Germany, which has since merged into the Telefónica Germany network (O2). If you have an E-Plus prepaid credit voucher, you can redeem it to add credit to your prepaid mobile account. Here's how:
Method 1: Redeem via USSD Code (Direct Dialing)
- Open your phone's dialer.
- Enter the following code: *104*<RechargeCode>#
- Replace <RechargeCode> with your actual 16-digit E-Plus recharge code.
- Press the call/send button.
- Your prepaid account will be credited with the voucher amount.
Example: If your recharge code is 1234567890123456, dial *104*1234567890123456# and press call.
Method 2: Redeem via Customer Service Hotline
- Dial the E-Plus customer service number: 1155 from your E-Plus (now O2) mobile phone.
- Follow the voice prompts to enter your recharge code.
- Your account will be credited accordingly.
Important Notes:
- Ensure that your E-Plus voucher is still valid and has not expired.
- Since the merger, some procedures may have changed. If you encounter issues, contact O2 customer support for assistance.