Refunds & Fees

How long does the refund process take?
Refunds typically take 48-72 hours to process (excluding weekends). You will receive an email notification once your refund has been processed.
Wed, 12 Mar, 2025 at 11:57 AM
Why is there a €2.50 refund fee?
The €2.50 refund fee is charged by the payment provider and is applied on their end. Unfortunately, we cannot waive or void this fee.
Wed, 12 Mar, 2025 at 11:57 AM
I accidentally bought the wrong product. Can I replace it or get a refund?
If you’ve purchased the wrong product, please contact our support team as soon as possible. Refunds or exchanges may be offered, depending on the circumstan...
Thu, 13 Mar, 2025 at 6:38 AM