Frequently Asked Questions (FAQ)

Frequently Asked Questions
To help you understand our products and services better and facilitate an easy and fun user experience, we have put together a list of Frequently Asked Ques...
Mon, 27 Aug, 2018 at 11:43 AM
How will my digital code be delivered?
After your payment is successfully processed, your digital code will be sent to the email address you provided when filling up the form for your preferred pa...
Mon, 27 Aug, 2018 at 11:45 AM
How long will it take for me to receive my digital code?
Receiving Your Purchase: After completing the payment, you’ll typically receive your digital purchase or download code via email or it will appear in your a...
Tue, 10 Sep, 2024 at 11:44 AM
I have not received my digital code! What went wrong?
Check Spam Folder: Your code might be in your email’s Spam Folder. If found, mark it as "Not Spam" to ensure future codes are delivered correctly....
Tue, 10 Sep, 2024 at 11:12 AM
Are the digital codes you sell legal?
Legality and Licensing: The digital codes we sell are officially licensed and completely legal. Verification: You can verify the legitimacy of our codes...
Tue, 10 Sep, 2024 at 11:14 AM
Why are your digital codes cheaper than other sites?
Pricing: Our digital codes are priced lower due to bulk purchasing or special discount agreements with authorized distributors, allowing us to pass the savi...
Tue, 10 Sep, 2024 at 11:16 AM
What console/platform is my digital code compatible with?
Compatibility Check: Check the product description to confirm the code is for the correct platform (e.g., PS5, Xbox) before purchasing. It should specify wh...
Tue, 10 Sep, 2024 at 11:18 AM
How can I activate my digital code?
Activation Steps: On your console or platform, go to the store or redeem code section, and enter your digital code. Follow the on-screen prompts to compl...
Tue, 10 Sep, 2024 at 11:20 AM
My code is invalid or not working, what can I do?
Invalid Code: Ensure the code is entered correctly without typos or extra spaces. Double-check the code format and try again. Multiple Attempts: If the ...
Tue, 10 Sep, 2024 at 11:21 AM
My Gift Card and/or Membership code is ‘region locked’, how do I fix this?
Meaning of Region-Locked: A code is region-locked when it can only be redeemed in a specific geographic area or country, based on where it was purchased. ...
Tue, 10 Sep, 2024 at 11:24 AM