Compatibility Check: Check the product description to confirm the code is for the correct platform (e.g., PS5, Xbox) before purchasing. It should specify which platforms it's compatible with.

Region Locking: Some codes are region-locked. Make sure the code is for your specific region by reviewing the product details or contacting support.

Platform-Specific Use: Digital codes are typically tied to a specific platform and cannot be used on a different one (e.g., a PS5 code won’t work on Xbox).

Cross-Generation Use: Many codes work on both current and previous generations (e.g., PS4 and PS5), but verify this in the product description.

Wrong Platform Purchase: If you bought a code for the wrong platform, contact customer support for assistance.