You can redeem Genesis Crystals in Genshin Impact through the official website.
Method 1: Redeem via Genshin Impact Website (Recommended)
- Go to the Genshin Impact Redemption Center.
- Log in to your HoYoverse (miHoYo) account.
- Select your server and character (your UID should appear automatically).
- Enter your Genesis Crystals redemption code.
- Click "Redeem", and your Genesis Crystals will be sent to your in-game mailbox.
- Open Genshin Impact, check your mailbox, and claim your Genesis Crystals.
Method 2: Redeem In-Game (For Purchased Crystals)
- Open Genshin Impact and log in to your account.
- Open the Shop Menu by clicking the Crystal icon (top-right).
- Select "Genesis Crystals".
- If you have unused Genesis Crystals, they will be automatically converted into Primogems when used.
Important Notes:
- Ensure you are redeeming the code for the correct region/server.
- Genesis Crystals do not expire, but converted Primogems do not revert back to Crystals.
- If the redemption code is invalid or expired, you won’t be able to use it.